Who we are
Suggested text: Our website address is: https://thesoftwomancollective.org.
Effective Date: November 2025
At The Soft Woman Collective, your trust and privacy mean everything to us. This page explains how we care for the information you share with us — whether through our website, programs, events, or membership — and how we use it to nurture your experience with us.
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1. What We Collect
We collect the information you share so we can support and serve you better, including:
• Your name, email, phone number, and membership account information
• Payment information for purchases, program registration, or memberships
• Details you provide in forms, surveys, or newsletter sign-ups
• Usage information about how you interact with our website and membership portal
• Images, comments, or content you upload as part of your membership or interactions
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2. How We Use Your Information
The information you share helps us:
• Provide and improve our programs, events, membership experience, and website
• Respond to your questions and support your journey
• Share gentle updates, newsletters, and thoughtful resources (only if you opt in)
• Understand how people connect with our website so we can make it better
• Maintain your membership account and customize your experience
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3. Sharing Your Information
We never sell your information. Occasionally, we may work with trusted service providers who help us run our website, manage payments, or send emails — always with care and confidentiality.
We may also share information if the law requires it, to protect our rights, or in connection with a business transfer.
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4. Images and Content
All images, graphics, and written content on our website are owned by The Soft Woman Collective and protected by copyright. Content you share as part of your membership or interactions is your own, but by sharing it, you grant us permission to display it on the website, in marketing materials, or in our programs.
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5. Cookies and Tracking
We may use cookies or similar tools to make your visit smoother and understand how our site is used. You can adjust your browser settings to limit cookies, though some features may not work as intended.
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6. Your Rights
You have choices about your personal information:
• Access, update, or delete your information, including your membership account
• Opt-out of marketing or communications
• Request details about how your data is used
To make any of these requests, email us at admin@thesoftwomancollective.org.
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7. Keeping Your Information Safe
We take care to protect your information through administrative, technical, and physical safeguards. While we do our best to keep your data secure, no system can be guaranteed completely risk-free.
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8. Children’s Privacy
Our space is created for adults, and our programs, membership, and website are not for children under 13. We do not knowingly collect information from children under 13.
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9. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices. Any updates will be posted here with a new effective date. We encourage you to check in occasionally.
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10. Contact Us
If you ever have questions or concerns about your privacy, we are here to help:
Email: admin@thesoftwomancollective.org
Your journey with The Soft Woman Collective is important to us, and we promise to care for your information with the same gentleness we bring to everything we do.
